We are here to serve you!
All locations are open for lobby traffic however appointments are highly recommended at this time as we will be limiting the total number of members or guests allowed in our lobbies. Please note our Charleston Mill location will remain drive-thru only with lobby services only offered by appointment.
For the safety of our staff, members and community we ask that you comply with the following to be served in our lobbies:
- If you are sick or feeling ill, please stay home or use our drive thru services, online tools or call us at 800.255.1513. If you are sick, feeling ill or have recently been tested for COVID-19, please stay home.
- Wear a facial mask or covering - Facial shields will not be allowed unless you wear a mask under the shield. We will provide you a free mask if you do not have one! We strongly recommend members with small children use the drive thru for their banking needs to limit any potential exposure by coming inside the branch. You will notice staff are wearing masks too!
- Staff may take your temperature and ask a few wellness questions to be served inside our branches. If you have a temperature, answer yes to one or more of our questions or if you are feeling ill, you will be asked to use our drive thru.
- Practice and maintain social distancing.
These precautions are for the safety of all members and guests. We will not allow exceptions at this time. Schedule your appointment here.
We installed sneeze guards at our teller stations and in our offices to further protect you and our staff. We have social distancing signs or floor stickers to help maintain appropriate distances. We will continue to clean and disinfect all shared surfaces several times throughout the day.
We understand these are difficult, stressful times and our requests may be uncomfortable for some of our members. If you do not wish to wear a facial covering or mask or follow our other safety precautions, we will continue to offer expanded services in our drive thru for your convenience. You may also access CPM Anytime Online or CPM Mobile Banking to check balances, complete internal or external transfers or pay bills.
Our number one priority is and will remain to protect the safety and health of our staff, members and community.