Updated April 12, 2021 at 7:45 am
All locations are open however appointments are highly recommended at this time. To continue to serve you safely, we may need to limit the total number of members or guests allowed in our lobbies. Please note our Charleston Mill location will remain drive-thru only with lobby services only offered by appointment. For the safety and health of our staff, members and community, we will have some restrictions and requirements to be served in our lobbies.
To be served in our lobbies, facial coverings will be required. Facial shields will not be allowed unless you wear a mask under the shield. We may ask you to remove before we can serve you to properly identify you but we will ask you to keep your covering on as you conduct business with us. You will notice our staff will be wearing masks as well.
We may take your temperature and ask some wellness questions for lobby services. You may be asked to use our drive thru or online banking services should you have COVID symptoms which includes a fever. For members who do not feel comfortable with wearing a mask, having their temperature taken, or answering our wellness questions, we will continue to offer some expanded drive thru services. If you are sick or feeling ill, please stay home or use our drive thru services, online tools or call us at 800.255.1513. If you are sick, feeling ill or have recently been tested for COVID-19, please stay home. Should you need a special service or transaction, we will attempt to accommodate. You may also access CPM Anytime Online or CPM Mobile Banking to check balances, complete internal or external transfers or pay bills.
Appointments are encouraged and highly recommended. Schedule your in-person or phone appointment here. We may ask you to wait in your car until we are able to accommodate serving you inside our lobby. We will call or text you when we are able to serve you inside. We are asking our members to take all necessary precautions to protect themselves and others around them.
We're here to continue to serve you! Here's how:
CPM offers a unique advantage by employing a robust work from home program for staff should closures need to occur. This program allows us to continue to offer and complete important daily functions such as ACH posting for payroll or preauthorized transactions, check clearing and other key functions.
2021 Stimulus Package
What can you do?
Things you may need to know...
CPM Routing #253279536