man talking on a cellular phone

How can we serve you?

Hours:
Monday - Friday 8 am - 6 pm

Saturday 9 am - Noon

Our Contact Center is here to assist our members with a wide range of financial needs. 

How we can serve you:

  • Answer your account and credit union related questions
  • Resolve your online account issues
  • Help you apply for a loan or credit card
  • Open new checking, Christmas club, CDs and other savings accounts
  • Get you in touch with your local branch
  • Mail you a cashiers check
  • Troubleshoot any problems you may have with your accounts
  • Handle concerns, compliments or complaints you may have
  • Accept loan and Visa© credit card payments
  • Transfer funds
  • Block a lost or stolen debit or ATM card
  • Send a wire from your account up to $5,000
  • Agentes disponibles en español

Still need help? Call us at 800.255.1513 or email us at contactus@cpmfed.com and let us assist you.  


"Here in the Contact Center at CPM, we look forward to providing fast, friendly service and exceeding expectations with every call because we are All One Team, All About the Member, Delivering Service and Value Every day! It is our pleasure to serve you and we look forward to hearing from you soon."
Demone Booker
Contact Center Manager